You Don’t Have to Fix it to Make it Right

plan b strategy option alternative planning business symbol black board isolated

plan strategy option alternative

An agent called me last week for some advice on how to deal with a situation in her business. A Buyer client of hers was under contract on a house and they had received 2 appraisals at less than the purchase price.  She was calling me for ideas on how to ‘fix it’.

As she spoke, I could tell that she was looking for a way to make this all go away. We all want our clients to have fantastic experiences without any hiccups when buying or selling real estate.

The reality is that certain things happen which may be out of our control and that we can’t make go away. When this happens, what can you do to still create the best outcome for your clients?

The key is to stay engaged. You provide incredible value to your clients by just being there (many agents would go MIA at this point) and helping them evaluate their options.

Sit down with your client and clearly layout all of the potential actions available to them and the pros and cons of each. That alone is worth so much. When things like this happen, your client is in a very emotional state and making a well thought out decision is easier said than done.  Be the voice of reason, their advocate, and the one to clearly identify their best course of action.

Life and real estate do not occur without bumps in the road. It’s how you navigate those bumps that determines your success.

To your success!

Nicole

 

 

1 Comments

  1. randall dehaan on May 29, 2012 at 5:21 pm

    Nicole,
    Great points. There are things in Real Estate and Life that you just can’t fix. Often times events are out of our control. It is important to understand the emotional state of all involved and to be the calm, steady advocate.
    Randy

Leave a Comment





Signup to receive Nicole's blog posts via email weekly:

Other Posts

It’s Your Responsibility To Shine Bright

April 12, 2024

Because when you do, you light up the world. I saw this quote on instagram and it seemed perfect for today’s post. A beautiful reminder that it is okay to be the shiniest version of ourselves. Not only is it okay, the world is better for it. I started a series on social media this…

Read More

What Comes First – Energy or Mindset?

April 5, 2024

They aren’t the same thing. Mindset is just that – working to change your thoughts, which is turns out is pretty difficult. Your mind is powerful. And yes, you can use your mind to think different thoughts and change your outcome. But at its core, your mind is wired to keep you safe, which it…

Read More

Don’t Confuse Negotiable with Charging What Your Worth

March 29, 2024

There has been a lot of confusion about what negotiable means lately. Fees are negotiable, your value is not. Fees have always been negotiable. Clients have the ability to choose agents based on the fee they charge, because not everyone charges the same thing. You have the ability to negotiate your fee, if you so…

Read More

Don’t Let Fear Get In The Way – Do The Thing, Take The Action

March 8, 2024

If you’ve been following along with the Secrets To Attracting Clients Masterclass Series, you know it’s been a big week. If you haven’t been – why not? It’s amazing, and it’s FREE through next Wednesday. So it’s not too late to join the fun. If you are new around here, Friday’s is when I send…

Read More

The Stories We Tell Ourselves

March 1, 2024

We all have stories we tell ourselves. Stories that affect our actions and decisions. We view them as facts, but in reality – they are just a story that we chose to believe. I’ve had a lot of conversations about stories this week and how our stories determine what shows up in our lives. And…

Read More

Because Together We All Get Better

February 23, 2024

I saw a funny meme on Instagram this week portraying the real life vs insta life version of being an agent. The instagram version showed a group of agents eating lunch together in designer clothes at a beautiful cafe. Versus the real life agent sitting alone, on the steps of a vacant house, eating a…

Read More

Breaking News, 5am Doesn’t Have To Be A Thing

February 9, 2024

I posted a reel on instagram this week that got a surprising amount of feedback. Surprising in how grateful people were to finally have someone admit the truth. You don’t have to be part of the 5am club to be successful. Did your shoulders relax just a little when you read that? I hope so.…

Read More

What If You Could Create Our Own Luck? You Can – I’ll Show You

February 2, 2024

You know those agents – the lucky ones whose clients magically show up, and they always seem to be having fun while posting sales and having a life. The type of agent you wish you could be – someday. What if  YOU could be that person right now?? On the outside, luck can look like…

Read More

Focus on Connections, The Rest Will Take Care of Itself

January 26, 2024

This is your reminder to keep going and trust that things will work. It’s easy to be impatient and want to know how the story ends. Because if we know that, then we can get there faster and avoid making mistakes along the way. But that’s not how it works. And sometimes the mistakes are…

Read More

Let THIS Be The Year You Find Your Tribe

January 12, 2024

This is one of the biggest things most agents are missing in their business. But if you’ve ever been a part of a great mastermind and have a solid tribe you know that it’s one of THE best things not only for your business, but for your soul. We aren’t meant to do this alone.…

Read More