Do Your Filters Affect Your Results?
While in Denver last month at the CEDIA tradeshow I stopped into the Monster Cable booth to check out their products.
Monster is known for making fantastic headphones, among other things, and I was able to try out a few different pairs in the booth. I have to admit, that Gary runs the audio equipment in our house so I haven’t spent much time comparing different equipment.
Part of me was afraid to take the test. What if I couldn’t tell the difference and they all sounded the same?
The results, blew me a way though!
I tried 3 different pairs while listening to the same song and each one sounded very different. One was low, with lots of base. The second was clearer and crisper. It actually sounded louder even though the volume level had not been adjusted. I heard parts of the music with the second pair that I had not heard with the first and vice versa. And the third one was different even from the first two!
The exact same song sounded like 3 completely different songs depending on which pair of headphones I was using.
Each pair had it’s own unique filter that affected which part of the song I heard.
It made me think about the filters we use each day to make decisions and the results that come from them.
Here is an example of what I mean:
You have been working with a Buyer client for quite a while. Finally, 3 months later, they buy something that isn’t anything like what they told you they wanted in the beginning.
Does that make them a liar or does it mean that they just hadn’t gotten clear on what they wanted and the lifestyle they wanted to live initially? How you answer the question has a huge impact on your success, the quality of your client relationships and how much fun you have along the way.
If you think they are a liar, it will breed mistrust. Your clients will flake out on you, and you will be adversarial towards them. Not a fun way to do business. Not only will you find yourself doing fewer sales, but your clients will do will drain your energy. You will be well on your way to being that cranky person that no one wants to hang out with.
If, however, you think they just need help getting clear on what is truly important and you develop a way to help them uncover that earlier in the process, you will have dramatically different results. You will engage with them in a curious manner. Your clients will value your insights and appreciate your ability to guide them through a process that they are unsure of. The end results will include loyalty, friendship and referrals. A much better way to do business.
If something is frustrating you right now, or not going your way, consider the filter through which you are viewing the situation. How can you adjust the filter to see it differently and find a new solution?
Signup to receive Nicole's blog posts via email weekly:
Other Posts
The #1 Reason Clients Don’t Choose You
Don Miguel Ruiz said it best in his book – The 4 Agreements: Don’t Make Assumptions Find the courage to ask questions Communicate with others as clearly as you can This one agreement can completely transform your life Beautifully said. Assumptions are the #1 reason your clients don’t choose you. As agents we assume many…
Read More
Letter to My Younger Self
Today is my birthday. For me, birthdays are a beautiful mix of celebration, anticipation and reflection. This post is dedicated to reflections. Things I wish I could tell my younger self. Imposter syndrome is normal! You’ve spent so much time doubting yourself. Feeling like everyone else knows what they are doing while you’re still trying…
Read More
Managing the Adrenaline / Emotional Roller Coaster of Real Estate
Closings, getting mutual on a contract, receiving a referral – there are lots of wins in real estate. Each one brings a shot of adrenaline that feels amazing. However, those moments are often short lived, with a lot of space in between. If you aren’t careful that space can fill with self doubt, insecurity or…
Read More
Why Proving Yourself Is A Bad Idea
I competed on a listing this week that I didn’t get. It was a great one too – awesome house, great clients. It was one I really wanted. When I got done pouting I took a few minutes to ask myself, ‘where did it go wrong’? Our first appointment was amazing! The second one, not…
Read More
The Secret To Success: How Awareness Transforms Everything
‘The first step towards change is awareness. The second step is acceptance. Let us not look back in anger, nor forward in fear, but around in awareness.’ – Source Unknown Last week focused on letting go of the need to play catch up. The only thing that matters is focusing on the present moment. The…
Read More
Don’t Try To Catch Up – Just Start Where You Are
I’ve spent the last few days in Virginia at my favorite real estate conference, Genuine Hustle, where I had the honor of presenting a session on asking powerful questions. It’s the most authentic, vulnerable, supportive and all around amazing group of agents that I’ve ever spent time with. They haven’t released the location or dates…
Read More
This Phone Call Brings In The Most Referrals
Can calls really translate into referrals? Are some more effective than others? When we work with clients it’s easy to go into ‘get it done’ mode. We focus on getting from contract to closing as quickly and smoothly as possible. And to be fair, that’s a big part of what our clients hire us to…
Read More
What if EVERYTHING is Working Out For You?
What happens when you have a ‘set back’ ? Does it send you into a tail spin of fear and insecurity? Do you brush it off and move on? Or – Do you view it as confirmation that you ARE on the right path, realize it wasn’t the right opportunity or situation for you, and…
Read More
Don’t Do This Alone
I was lucky enough to be invited to mastermind with these amazing agents for a few days this week. We talked business, but it was so much more than that. We talked about being intentional with our lives, the hours we worked, the struggles we face, our investment strategies (owning rental real estate of one…
Read More
Collaboration Over Competition, This Is Your Chance To Learn From The Best
What if you could stop over thinking how to run your business? What if you knew exactly what other agents do to attract clients? This is your chance! Season 2 of Secrets of Attracting Clients starts January 27th and I’m super excited for this years line up! We have 12 amazing sessions, all with ideas…
Read More