Wowing Your Clients
It’s Not What You Do For Your Client It’s How You Make Them Feel
Maya Angelou has a great quote: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” It plays out in so many areas of our lives. The other night I woke up at 1am to hear Alex calling for me.…
Read MoreWhen An Opportunity Arises, Take It
I was reading the Wallace D Wattles book,” Promote Yourself” yesterday and this line really stood out. If you are not familiar with Wallace D. Wattles, he wrote the book, “The Science of Getting Rich” over 100 years ago and is still quoted today for the wisdom available in his books. You can download a…
Read MoreLeverage Sounds Great, But How Do You Do It?
Leverage is a major buzz-word in business. It usually means hiring more people so that you can serve more clients, get more done and make more money. On the one hand it’s a no brainer. On the other, it’s one of the biggest sources of stress and stagnation that businesses face. Why is that? Leveraging…
Read MoreWouldn’t It Be Great If…
You didn’t have to do the grocery shopping and plan the meals? You didn’t have to spend 4 hours running all over town picking things up and dropping them off for clients? You had a system for your business so that you knew for sure you were on track to meet your goals? What’s your…
Read MoreWhy Not You?
Seattle is in the midst of Seahawks mania as we roll into the Super Bowl next week. 12th man flags can be seen everywhere and don’t you dare forget to wear blue and green on Friday’s. In an interview with the quarterback, Russell Wilson, after last weeks game against the 49’ers he said that his…
Read MoreYour Questions Answered
The Creating Business Magic in the 4th Quarter webinar has been getting great reviews. It’s fun to see it spark so many ideas for people on ways to connect with their clients and make it truly their own. I was chatting with a few agents last week, though, who wanted ideas on ways to connect…
Read More3 Tips To Win The Client
People assume that since most of my business is referral that I rarely compete against other agents. The reality is that the referral is what gets me in the door, but the client often interviews other agents before making a final decision. You need to bring your A game no matter what. Todays’ video will…
Read MoreFrom Good To Great, How To Rock Your Clients’ Experience
There are a lot of agents doing the right things in their business, but not getting the results they want. I see it every day and the frustration that ensues. Why is it that two different agents can seemingly do the exact same things, and yet get very different results? This is a topic that…
Read MoreGetting Honest With Your Clients
With the real estate market heating up over the last year, multiple offers have become common place again. Multiple offers can be scary for Buyers and frustrating for agents. However, I find that a lot of this stems from agents not being truly honest with their clients. Case in point, the pre approval letter. Not…
Read MoreHonoring Your Client’s Process
I taught a coaching class recently and, as we were doing a check in, one of the agents commented on a Buyer he is working with that is not in tune with the current market prices. The question came up about what he could say to get his client on track. Sometimes there is a…
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