Wowing Your Clients

Valentines Day is Sunday so this weeks post is all about “loving on your clients” as the great Terri Johnson would say. All good relationships start with communication. It’s free, it makes a huge impact, and it’s often the one thing we forget to do. Or don’t do enough of. We get so busy working…

The question has been coming lately – how much do you tell buyers in the first meeting about the state of the market? In today’s world of multiple offers, escalation clauses and waived contingencies, it’s a lot to absorb for any buyer, especially a first time buyer. There is the concern that you might scare…

Effective property marketing is about more than bedrooms and baths. Part of our job is to paint the picture of the lifestyle that goes with a property. That could be the community, the view, and how we use the space. With all of the changes these last few months many of us are using our…

Welcome to November – it’s officially the holiday season. Events start popping up on the calendar, and the window of opportunity for selling homes in 2019 starts closing. It’s easy to write off the next 2 months and think that you’ll just get back to it in January. Don’t do that! Whether you close another…

We’ve all heard it before: Seek to add more in value than you receive in payment and you will always be successful. I’ve heard it, I get it, but I heard it again on a podcast this week and it was the mindset shift I needed. I’d like to think that I’m always focused on…

I’m always amazed when a client starts a conversation with “I don’t want to bug you, but I had a question about …” If they are worried about asking questions because they don’t want to bother us, what is it that they aren’t asking? What are their concerns and pain points that they feel silly…

I taught a class about working with Sellers the other day, and there were some great discussions. We focused on how to market properties and serve our clients when homes don’t sell in a weekend with multiple offers. One of the key things that came up was the concept of – consulting with our clients…